Need help?
Frequently Asked Questions
Ordering & Payment
Yes. COD is available across India. We take a 20% advance to confirm your order and the remaining 80% is collected on delivery.
We confirm every order with you on WhatsApp before processing it. You can also message our concierge on WhatsApp at +91 98315 87561 before you order for help with sizes or availability.
Yes. Everything on ASMIA is original designer wear, sourced directly from the brand.
Shipping & Delivery
Ready-to-ship pieces marked Immediate Delivery ship the same day and are delivered in 2–4 days. Delivery for other pieces is shown on the product page or confirmed to you on WhatsApp. You will receive an email with tracking details once your order ships — please check your spam folder if you do not see it.
Yes. Shipping charges are calculated by destination, size and weight, and any additional charges are communicated before dispatch. Customs duty, where applicable, is borne by the customer. International orders cannot be cancelled once confirmed or processed.
Returns & Exchanges
Ready-to-Ship articles can be exchanged within 3 days of delivery, and refunds are issued as ASMIA store credit. Pre-Booked orders cannot be cancelled once placed and are only exchanged for a confirmed manufacturing defect. Luxury Prêt and Made-to-Order pieces are not eligible for return, exchange or refund. Sale items are only eligible if damaged on arrival. See our Returns & Exchange Policy for full details.
Email asmiacouture@gmail.com within 3 days of delivery with your order number, the reason, and photos of the issue for defective or incorrect items.
Sizing & Stitching
Each product page has a size chart. Unstitched pieces include sufficient fabric for standard tailoring. If you are unsure, message us on WhatsApp before ordering and we will help.
Chat with us on WhatsApp at +91 98315 87561, email asmiacouture@gmail.com, or visit our contact page.






